Name
Featured Firechat: Automating the Transaction, Elevating the Experience with Pepper Lunch CEO Troy Hooper
Date & Time
Thursday, October 22, 2026, 1:30 PM - 2:15 PM
Description

Automating the Transaction, Elevating the Experience with Pepper Lunch CEO Troy Hooper

What happens when you replace traditional order-taking with tech, but spend more on guest hospitality? You drive basket size, boost guest sentiment, and build a scalable model for modern growth. Pepper Lunch’s Troy Hooper joins us for a fireside chat on leading the brand through a tech-driven evolution. Discover how the global fast-casual brand is leveraging kiosks, AI-driven supply chains, and smart packaging to drive profitability while keeping human connection at the center of the guest journey.