Name
Keynote: The Psychology of Brand Loyalty: AI, Human Behavior, and the Future of Martech
Date & Time
Thursday, October 22, 2026, 8:45 AM - 9:45 AM
Description

When every brand relies on the same algorithms and LLMs in its messaging, guest experiences quickly blend together into a sea of sameness. How do you leverage cutting-edge tech without losing the authentic human connection that drives bottom-line profitability?

Join cognitive psychologist, executive therapist, and former Spotify, Google, and Instagram executive Dr. Eric Solomon for a deep dive into the human mind and customer decision-making. Learn how Dr. Solomon applies behavioral psychology to modern marketing and technology strategies—and how restaurant brands can stand out.